Class Summary
SAP CRM is the Market Leader in Customer Relationship Management Software. This course gives overview of SAP CRM and its role in strengthening customer relationships.
What should i know?
The course is designed for beginners with little or no CRM experience. Refer the tutorials sequentially one after the other to increase efficacy of learning.
Syllabus
- Overview Of SAP CRM
- SAP CRM Sales Cycle
- SAP CRM Service
- SAP CRM Marketing
- SAP CRM Partner Channel Management
- SAP CRM Interaction Center
- Account Management In SAP CRM
- Organizational Management In SAP CRM
- Product Master In SAP CRM
- Business Transaction Processing In SAP CRM
- Partner Processing In SAP CRM
- All About Actions In Transactions SAP CRM
- SAP CRM Pricing Billing
- Ultimade Guide To Webclient Ui SAP CRM
- All About Web Ui Configuration Application Enhancement Tools
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